Steady and Steadfast
About the Role
Operational Oversight: Manage day-to-day security operations, guard forces, dispatch, and physical or event security delivery across all regional
Financial & P&L Management: Set and track annual branch budgets, control labor/overtime costs, and manage billing and payroll resolution.
Leadership & Branch Management: Supervise, mentor, and evaluate local branch managers and security supervisors.
Client Relations & Growth: Lead account transitions, handle high-level client escalations, attend security meetings, and support business retention or expansion
Compliance & Risk Management: Ensure adherence to company policies, state/local licensing laws, contract requirements, and safety or industry regulations
Crisis & Incident Response: Serve as the senior escalation lead for major security incidents, emergencies, or operational disruptions within the region
Requirements
Education: A high school diploma or equivalent is required, though a college degree in business administration, criminal justice, or a related field is preferred.
Experience: Requires a minimum of 8 years of experience in physical security operations, military, law enforcement, or business management, with proven supervisory or team leadership experience.
Licensing: Must fulfill and maintain any state, county, or municipal security officer licensing requirements relevant to each state and county assigned.
Core Skills: Advanced conflict resolution, exceptional verbal and written communication, and high proficiency with security systems (such as CCTV and access control technology) and standard office software